Supported Employment Essentials
Certificate Program Overview
Supported Employment Practitioners play a key role in facilitating the full community and workplace inclusion, both socially and economically, of diverse individuals with complex employment considerations. Supported Employment Specialists work in partnership with job seekers and employers to provide individualized supports that value the choice and control of individuals while meeting the real employment needs of employers.
Grounded in established best practices, this foundational course will refine students’ understanding of supported employment to benefit both work-seeking individuals and employers or contractors.
This certificate program allows those new to the field of supported employment, as well as seasoned practitioners, to build upon their skills and confidence in this field. Each of the eight modules is rooted in best practice, and features live webinars, advanced reading, case studies, open discussion forums, and concrete learning activities. It engages students to develop their critical thinking and action planning abilities.
Upon successful completion, learners will be provided with a certificate of completion along with micro-credentials that can be shared on social media platforms.
Certificate Program Delivery
This 8-week (40 hours), online certificate program will be conducted on the CASE Learning Portal. Registered students will receive log-in instructions by email prior to the course start date. The course design relies on asynchronous discussion forums (participants post when it’s convenient for them).
This program includes both:
– asynchronous events (independent learning through online modules), and
– synchronous events (scheduled learning through live webinars).
Please refer to the ‘How it Works’ infographic for more information.
Online learning offers amazing opportunities for shared learning. Many experts in the field believe that the best learning online occurs in the discussion forums and that the posted course content may take on secondary importance. Although this course will provide comprehensive content, your active participation in the discussions will enrich your learning significantly.
If you have a disability that needs accommodation for this course, please let us know. We will work with you to meet your needs before and during your participation in the course.
To ensure your best learning experience and to facilitate networking with other students from across the country, class size is kept small.
The Supported Employment Essentials Certificate program is only available in English at this time. Please reach out to learn@supportedemployment.ca if you are looking for French resources.
Registration Fees
| Registrant Type | Type d’inscription | Cost | Cout $ (CDN) |
|---|---|
| Case Member | Member de l’ACSE | $450.00 |
| Non-Member | Non membre | $500.00 |
Note: The cost does not include HST/GST/PST/QST. The applicable provincial sales tax rate will be applied to your invoice.
Cancellation Policy
In order to provide you with the best possible learning experience, we keep class sizes for the Supported Employment Essentials Certificate Program small. Due to this limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days notice, we will do our best to fill your spot with another interested participant. If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun.
Book an appointment with our Enrollment Coordinator to discuss this certificate program and other learning opportunities.
Training Resources
‘How it Works’ Infographic
Upcoming Training Sessions
Frequently Asked Questions
Are you new to the field of Supported Employment, a more experienced practitioner looking for a refresher, or perhaps a stakeholder looking for the latest practices and information in the field? If so, this offers:
- a foundational understanding of the overarching principles, values, and frameworks that guide the field of supported employment;
- an awareness of relevant federal and provincial accessibility and employment legislation;
- an understanding of the strength-based discovery process,
- a familiarity with key concepts including job carving, job customization, job proposals, and accommodations; and,
- the ability to employ strategies for maintaining strong employer relations and maximizing engagement.
If you’re unsure, we invite you to book a discussion with our Enrollment Coordinator to further explore best fit. You can schedule a time that works for you by emailing learn@supportedemployment.ca.
This is an online 8-week program (8 weekly modules) and will require a total of 40 hours to complete.
We recommend allocating at least five (5) hours per week. One (1) hour per week will be allocated to the weekly live webinar, while the remaining weekly commitments can be completed on your own time.
Online training will take place via CASE’s learning portal, called "TalentLMS". Your login credentials will be emailed to you before the program is scheduled to begin.
We invite you to review our Accessibility Statement and to connect with the Director of Learning and Development if you require an accommodation for any of our training offerings.
While this program is primarily asynchronous, learners are required to attend the weekly live webinars and submit all weekly commitments by Sunday evening every week.
To successfully complete this program, learners are required to complete the following by Sunday evening every week:
- Review all modular content and resources.
- Participate in the discussion forum by posting one (1) original post and responding to two (2) others.
- Attend the weekly live webinar.
- Complete the knowledge check.
- Submit the learning activity (requires an 80% grade to pass).
We encourage all learners to schedule allocated time to complete program requirements (and attend the weekly live webinars) in advance to prevent meeting conflicts and promote a positive learning experience.
However, we recognize that due to an unforeseen circumstance you may miss one of the webinars or require an extension to complete your weekly commitments. In this scenario, please reach out directly to your Facilitator as soon as possible to develop a learning plan, which will help you stay on track.
In Supported Employment Essentials, the weekly live webinars occur on Wednesdays from 12:00 – 1:00 pm Eastern Standard Time (EST).
The webinars take place via the Zoom platform. Please make sure you have a Zoom account set up in advance of the first webinar and join with a working microphone and video camera to be able to fully participate.
You can access the meeting details within the learning portal itself. Additionally, your Facilitator will regularly send you the meeting details in their weekly communications.
In order to provide you with the best possible learning experience, we keep class sizes for Supported Employment Essentials training small. Due to this limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days notice, we will do our best to fill your spot with another interested participant. If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun.
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CASE certificate programs and courses are available only on the CASE Learning Portal. To access a program or course, you will need to log in to your learner account directly on the learning portal. Please note:
- Certificate program login credentials are emailed to learners prior to the start of the program that they are enrolled in.
- Learners can self-register for complimentary courses by creating a new account directly on the learning portal.