Digital Literacy

Be Where The World Is Going.

Digital literacy is recognized as a critical skill set that supports life-long learning and increases employability. With significant changes to the labour market both globally and nationally, many job seekers and new employees are required to use technology to effectively find information, communicate, and complete job related tasks.
 

Digital Literacy Opens Doors.

The Canadian workforce is seeing an exponential growth in the use of digital platforms, applications, and tools. Our courses are designed to ensure that job seekers have a practical understanding of digital tools for daily living and employment purposes.
 
4 people looking at one laptop screen on a desk
A person is using a laptop to view and edit their resume. Learning how to write and edit a resume using applications like Microsoft Word or Google Docs is a critical digital literacy skill.

Certificate Program Delivery

Digital Literacy Instructor Certificate Program

This online program prepares employment professionals to conduct digital skill assessments and provides the tools and resources required to support job seekers in increasing their digital capacity. Moving beyond basic digital knowledge, this program encourages critical thinking about online safety, strategies to manage an online presence, and ways to leverage social media for employment related purposes.

This program allows employment service providers to offer a value-added and vital service to their job seekers. When an employment professional has successfully completed the program, they are eligible to:

  • Receive a registration URL,
  • Host a group of students on the CASE portal,
  • Participate in an ‘instructor orientation’ on the learning management system,
  • Receive evaluation data from their students, and
  • Access technical support while teaching.

Digital Literacy Certificate Program for Job Seekers

This program helps learners to develop practical skills related to:
 
  • Using a computer,
  • Troubleshooting basic computer problems,
  • Connecting to the internet,
  • Safely navigating the web,
  • Performing online banking,
  • Designing an online safety plan,
  • Creating email communications,
  • Developing a social media presence,
  • Applying for jobs online,
  • Working with the cloud and
  • Developing Word, Excel and Google documents.
Note: Unfortunately, at this time the Digital Literacy Certificate Program is only available in English. We are working to make the training available in French as soon as possible.

Registration Fees

Note: The cost does not include HST/GST/PST/QST. The applicable provincial sales tax rate will be applied to your invoice.

When registering 3 or more employment professionals from one organization, reach out to: Belinda Deenik, Director of Learning and Development belinda@supportedemployment.ca

Cancellation Policy

In order to provide you with the best possible learning experience, we keep class sizes for the Digital Literacy Certificate Program small. Due to this limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days notice, we will do our best to fill your spot with another interested participant. If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun.

Registrant Type | Type d’inscriptionCost | Cout $ (CDN)
Digital Literacy Instructor Program$300
Digital Literacy Job Seekers Program$300
Ashley Hammond

Book an appointment with our Enrollment Coordinator to discuss this certificate program and other learning opportunities.

Training Resources

How digitally literate are you?

Read the course outline which includes learning objectives and topics covered.

Our digital literacy certificate programs were created in partnership with the University of the Fraser Valley, with additional support from Community Futures South Fraser, Community Futures Ventures, and the Entrepreneurs with Disabilities Program of BC.

Frequently Asked Questions

Are you looking to enhance or refresh your understanding of digital tools for daily living and employment purposes? If so, completion of this program will demonstrate your ability to:

  • have an awareness of essential computer hardware/equipment and basic troubleshooting;
  • connect to and safely use the Internet;
  • develop Word, Excel, and Google documents;
  • apply for jobs online;
  • use email to create and respond to communications; and,
  • create social media profiles as a marketing tool. 


Note:
to participate in this training, you must be connected to an employment agency that has successfully completed the Digital Literacy Instructor Certificate Program.  

If you’re unsure, we invite you to book a discussion with our Enrollment Coordinator to further explore best fit.  You can schedule a time that works for you by emailing learn@supportedemployment.ca.

This is an online 3-week program (3 modules) and will require a total of 30 hours to complete.

We recommend allocating at least ten (10) hours per week. 

Online training will take place via CASE’s learning portal, called "TalentLMS". Your login credentials will be emailed to you before the program is scheduled to begin. 

We invite you to review our Accessibility Statement and to connect with the Director of Learning and Development if you require an accommodation for any of our training offerings. 

Yes, this course is asynchronous.

In order to provide you with the best possible learning experience, we keep class sizes for Digital Literacy training small. Due to this limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days notice, we will do our best to fill your spot with another interested participant. If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun. 

Interested In More Professional Development Opportunities?

Two people wearing business clothing are standing and shaking hands, with small coffee tables and chairs in the background. This image represents a job developer connecting with an employer.

Job Development Certificate Program

You’ll learn to connect job seekers with the right employers, develop meaningful job opportunities, and find solutions to modern business concerns. You’ll become a better communicator and more professional marketer. Modules also cover the ethical and legal implications of job development.

In a warehouse, an employer and employment practitioner review a document on a clipboard. This image represents a job-site analysis (JSA), one of the tools discussed in the Supported Employment Essentials program.

Supported Employment Essentials

Grounded in established best practices, this foundational course will refine students’ understanding of supported employment to benefit both work-seeking individuals and employers or contractors.

 

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